{include file="defaultlayer/piwi/includes/htmldoctype_selector.html"} {include file="defaultlayer/piwi/includes/htmlheader_selector.html"} {assign var=accessAdmin value='Form Ticket Manager-Admin'} {include file="defaultlayer/piwi/includes/pageheader_selector.html"}
{include file="defaultlayer/piwi/includes/sidebar_selector.html"}
{ if $catfilters} { /if} { foreach from=$viewable item=viewDetails key=viewName} { /foreach}
Filter
{ foreach from=$viewDetails key=viewKey item=viewDetail} { /foreach}
{ if $view.default == $viewName} { else} { /if} {$viewName|capitalize|escape:'html'}
{ if $viewDetail.shown == 'Y'} { else} { /if} {$viewDetail.name|escape:'html'}

Select Staff

{ if $stafftools}

Would you like to delete the emails attached to the ticket?
{ /if}

Ticket Tree

{if $stafftools}
{ assign var=accessIndex value='Form Ticket Tree-Stafflist'} { if $stafftools and ($access[$accessIndex] or $access[$accessAdmin])} { elseif $stafftools} { /if}
Ticket ID:
{ assign var=accessIndex value='Menu Helpdesk-Calls-Handle Call / Action'} { if $stafftools and ($access[$accessIndex] or $access[$accessAdmin])}
{ /if} {/if}
{assign var=accessIndex value='Menu Helpdesk-Ticket-View'} {if $access[$accessIndex] or $access[$accessAdmin]}
Ticket Tree
{/if}
Ticket Information
Problem
{ assign var=accessIndex value='Menu Helpdesk-Ticket-New'} { assign var=accessCustomer value='Web Customer Ticket-New Ticket'} { if ($stafftools and ($access[$accessIndex] or $access[$accessAdmin])) or $access[$accessCustomer]}
{ /if}
{include file="defaultlayer/piwi/includes/pagefooter_selector.html"}