{assign var=accessCustomer value='Web Customer Ticket-Add Note'} {if $stafftools or $access[$accessCustomer]}

Note Body { if !$stafftools} Externally Visible { else} Externally Visible { /if}

{/if}

Notes {assign var=accessCustomer value='Web Customer Ticket-Add Note'} {if $stafftools or $access[$accessCustomer]} New Note {/if}

{assign var=rowType value='odd'} {foreach from=$ticket.notes item=noteDetails} { if $rowType == 'odd'} { else} { /if} { if $rowType == 'odd'} { assign var=rowType value='even'} { else} { assign var=rowType value='odd'} { /if} {/foreach}

Date	Staff	Note Preview
{$noteDetails.note_date_created|date_format:'%c'|escape:'html'}	{$noteDetails.note_staff_name|truncate:20|escape:'html'}	{$noteDetails.note_body_display|truncate:80|escape:'html'}

Note Body